Shipping takes around 2-3 working days (Hong Kong), 5-7 working days (International) depending on the country the item is being shipped to. However, due to safety measures around COVID-19 we’re experiencing slightly longer processing and delivery lead and shipping times. Thank you for your patience.
- FREE SHIPPING within Hong Kong on any orders
- Flat international shipping fee of 30 USD on orders less than 1000 USD.
- Free international shipping on international orders above 1000 USD. Not applicable with discounts.
- We ship internationally to all countries including places like United States of America, Canada, Australia, Europe, Japan, Nepal, Singapore and more. If you would like confirmation that we can ship to your country, don’t hesitate to send us an email.
- We take pride in our work and each one is made specially for you.
- Most of our jewellery is made to order. Please allow 4-6 weeks for production and shipping of new orders.
- FREE RETURNS available on all items except any bespoke or custom made items. For more info, read the cancellation and returns policy.
- All items including earrings are returnable within 14 days of receipt.
PRIVATE COURIER (FEDEX, DHL, UPS)
All international orders are shipped via Private Courier. We aim to process your order (except bespoke orders) within 48 hours, except weekends, from the time you place your order and deliver it within 10 business days to all international addresses. Orders delivered within Hong Kong will be done within 2 – 5 business days.
We have a flat fee of $30 for all international orders. Orders delivered within Hong Kong will have free shipping. All products shipped will have insurance included on the price.
Please note that all delivery times should be referred to as guidelines only and may vary during our seasonal sale periods.
A signature is required for every delivery on all orders.
Duties & Taxes
All international deliveries will be sent on a DDU basis (Delivery Duty Unpaid). This means you will be liable for any local sales taxes or import duties which may be charged on the delivery of your order.