Lifetime Exchange

Anytime after 2 years we offer Lifetime Exchange for our products. If at any point of time you want to Exchange or Upgrade the product, we will happily offer you with an Exchange as below:

  • Exchange at 70% the invoice amount.
  • Credit available for new items at least 50% more value than the original item.

*Product should be accompanied with Original Product Certificate and Original and a copy of the Invoice.

*During the quality check of the product upon return, any product which show signs of wear and tear, or have been resized, altered, damaged will not be accepted.

 

Buy Back

Our buyback policy is applicable if you wish to return the jewelry, solitaire diamond for money back in future after 1 month of purchase.

We are proud to offer Lifetime Buy back for our products.

Buy back less than 5 years at 60% of invoice amount

Buy back more than 5-10 years at 75% of invoice amount

Buy back more than 10 years at 80-85% of invoice amount

*Minus Making Charge, Other stones and taxes

** In case, any coupon, Discount or Promo Codes were used during the original purchase, the Buyback/exchange amount will be reduced by an amount equivalent to the Coupon, Discount or Promo Codes, as applicable.

*The current market value will be determined by Kajal Naina Ltd. 

*Product should be accompanied with Original copy of the Invoice.

*During the quality check of the product upon return, any product which show unacceptable signs of wear and tear, or have been resized, altered, damaged will not be accepted.

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