- We cannot accept order cancellations on any bespoke or custom made items past 24 hours after order placement.
- For all other items that have not shipped, we will accept a cancellation and issue a full refund to your credit card account.
- To cancel, simply log on to your Account on our website, and cancel the order. You may also cancel via email by email us at [email protected]
- For all items that have shipped, find the return policy that applies below.
- We do not accept returns on any bespoke or custom made items.
- If you are not satisfied with the item for any reason, we accept the return without questions. Please return the item along with a completed Return Authorization Form within 15 days of receiving the product. Repack the item securely in its original carton. Use the Return Shipping Label attached to the Return Authorization Form that you received with your shipment. Your item will be inspected upon return. If in new condition, a credit will be issued to the original credit card.
- Product should be accompanied with Original Product Certificate and Original the Invoice.
- During the quality check of the product upon return, any product which show signs of wear and tear, or have been resized, altered, damaged will not be accepted.
- To obtain a Return Authorization form, contact us via the Contact page on our website or email us at [email protected]
- Shipping charges are not refundable, and you are responsible for the return shipping charges.
- You are also responsible for any customs or taxes that may result due to the return..